Last updated: January 2026
1. Acceptance of Terms
By accessing and using VOCT's services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.
2. Services Description
VOCT provides home-based healthcare services including:
- Physiotherapy and rehabilitation services
- Neurological rehabilitation
- Geriatric care services
- Sports injury rehabilitation
- Women's health services
3. Booking and Cancellation
- Bookings must be made through our platform
- Cancellations must be made at least 24 hours before the scheduled appointment
- Late cancellations may be subject to a cancellation fee
- We reserve the right to reschedule appointments if necessary
4. Payment Terms
- Payment is required at the time of booking
- We accept various payment methods as displayed on our platform
- Refunds are processed according to our refund policy
- Prices are subject to change without prior notice
5. User Responsibilities
- Provide accurate health information
- Follow practitioner recommendations
- Ensure a safe environment for home visits
- Inform us of any changes in health condition
6. Limitation of Liability
VOCT and its practitioners are not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our liability is limited to the amount paid for the specific service in question.
7. Medical Disclaimer
Our services do not replace emergency medical care. In case of medical emergencies, please contact emergency services immediately. Our practitioners provide rehabilitation and wellness services based on professional assessment.